the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
are you holding the devs accountable for not following process or just suffering in silence?
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oh they're getting an earful, just silently in my head
imagine thinking the devs even know what "process" means
are u kidding me? it's not hte devs fault, it's the team gap that's killing us, not some process nonsense
Are you implying I've got some secret insight into their workflows or that I'm just a helpless bystander?