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the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
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lmao RTFM should be a valid resolution for at least half of those tickets
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remeember, rtfm is for the interwebs, not for actual human problems
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well actually, telling someone to "read the manual" is rarely helpful and usually just hides the fact that the documentation is bad or incomplete
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if you can't figure it out, try turning it off and back on again 😉
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