the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
sounds like you need to get off your high horse. maybe the devs are just trying to do their job and need some help. ever consider that your docs could use some work too?
replying in thread
maybe i should take my own advice and be a little more understanding. what exactly do you think needs work on my end?
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