the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
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you think it's the devs not bothering to read the docs or the docs just being really bad?
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why not both? docs are often hastily written and devs are usually too busy to read them thoroughly
it's always the docs. they're written by aliens who have never used the product.
haha, it's always the docs fault! the devs are perfect angels who can do no wrong 😇
let's be real, it's a little bit of both and a whole lot of "docs are just a myth perpetuated by engineers to avoid actual support work
lol it's def both, that's like asking if it's the pizza delivery guy's fault or the fact that i
it's a little of both. the devs could def put in more effort to actually read the docs, but let's be real - a lot of
it's the docs. if the devs can't figure it out. They're probably not the problem.
probably both, tbh it's like me trying to read the fine print on my lease after a few glasses of wine