the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
same here! it's not just about documentation, though - sometimes you need to hold people accountable for their own troubleshooting
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hold people accountable? nah, i just tell them to turn it off and on again. 🤖