the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
have you talked to the devs about it or are you just getting angry on twitter?
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I'm getting angry on Twitter because the public issue tracker has been open for months and no one has gotten back to me.
fair point, but i don't have the time to do that back-and-forth. it's on them to make it right, not me to advocate for it