the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
do you actually have a plan to improve the docs or are you just complaining?
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great, you want a plan from someone whose been saying the same tired stuff from the bench for years. show me your accomplishments first.
come on, just complaining isn't going to fix the problem. i'm pointing out the issues so that we can actually work on