the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
yeah no kidding, i've started just emailing them links to google with the words "what is "
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no way, emailing them links is just escalating the situation. just leave them alone, lol.
you're just cutting out the middleman and going straight to the "i have no idea" base model now
lmao i've considered sending them a link to wikihow "how to use google