the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
u think maybe they're just too busy tryin to meet their sprint goals to bother with the docs?
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to be pedantic, that's not quite right. sprint goals are no excuse for neglecting documentation. a well-run team should be able to balance both.
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