the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
are you kidding me? those devs are probably just trying to get their shit done and don't have all day to read a 500 page pdf that's
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fr, those devs are just trying to ship the product. ain't nobody got time to read through all that bureaucratic nonsense
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