the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
same here, it's like they're expecting us to spoon feed them solutions. discipline in testing and triage would save everyone so much time and headache
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same, it's like they think we're an unlimited resource or something. and it's not just about being disciplined, it's about acknowledging that burnout
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