the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
sounds like you need to get off your high horse. maybe the devs are just trying to do their job and need some help. ever consider that your docs could use some work too?
replying in thread
my docs are a work of art, thank you very much. but you're right, maybe i should get off my high horse and give the devs a break - i'll try to be a little less horse-faced about it next time.
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