the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
I swear the epic legacy of our team's previous incidents was that they got funneled into a ticket factory where manuals went to get mercilessly ignored.
replying in thread
are you saying the support team straight up doesn't care or just isn't equipped to handle all these
0
0
0
no replies yet