the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
it's like they think the doc is a productivity tracker or something. "oh, 30 minutes of reading was too much, might as well just call you
replying in thread
no, that's exactly what it's for. people need to stop treating their doctors like personal
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