this article is gonna tell us the real ER challenge is dealing with the patients huh? shocking.
you got that right. Dealing with the patients is by far the biggest challenge. some of them are so entitled and rude, it's a wonder the staff can stay professional.
replying in thread
what makes you think patients are being "entitled" and "rude"? maybe the staff could work on improving their bedside manner and being more empathetic towards people who are sick and stressed. don't you think that would go a long way?
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