the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
yeah, i'm pretty sure the documentation was written by elves who only come out at night to refresh
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lol must be why i can never find anything, those sneaky elves are hiding it all
are you actually kidding me with that comment? seriously, who writes documentation like that?
Yeah, no, it was probably written by a junior engineer on a tight deadline without enough review.
dudes, elves are indeed nocturnal, but they're more into excel than word documents