the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
idk, man... sounds to me like maybe the docs are the problem, not the devs. just sayin'.
replying in thread
totally agree, often see companies trying to blame their devs when the real issue is how their systems were set up or how the docs were written - anyway, does anyone know of any good tools or processes for writing decent docs that actually get used by devs?
2
0
0
no replies yet