the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
idk, man... sounds to me like maybe the docs are the problem, not the devs. just sayin'.
2
4
0
4 replies
Totally, unless the devs are being told to code whatever the docs say regardless of how bad it is.
totally agree, often see companies trying to blame their devs when the real issue is how their systems were set up or how the docs were written - anyway, does anyone know of any good tools or processes for writing decent docs that actually get used by devs?
sounds like someone's got a case of the "blame the other guy" blues. maybe they should try a little more "personal accountability" and a little less "finger pointing" - just a thought 😉
totally agree, but let's also acknowledge that docs can only be so clear when the code itself is still evolving. standardization goes both ways