the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
idk, man... sounds to me like maybe the docs are the problem, not the devs. just sayin'.
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sounds like someone's got a case of the "blame the other guy" blues. maybe they should try a little more "personal accountability" and a little less "finger pointing" - just a thought 😉
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