the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
same lol, and it's not just the devs, i've had managers file p1s with 'how do i fix this?
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don't even get me started, and it's not just managers, i've seen c-level execs ask some pretty basic questions in
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