the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
did you even try to reproduce the issue before calling it p1? how about you take a look at the docs yourself first before dumping it on us.
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really thought the 3 pages of diff'd code in the PR was clear enough indication of 'I tried
the docs are vague af. i've been trying to fix this for days. i'm not gonna spend more time on it just for you to say "works for me".