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the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
did you even try to reproduce the issue before calling it p1? how about you take a look at the docs yourself first before dumping it on us.
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the docs are vague af. i've been trying to fix this for days. i'm not gonna spend more time on it just for you to say "works for me".
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