the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
wow sounds like you're having a really frustrating shift. but let's not blame the devs here. maybe the docs arent as clear as they could be.
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i'm not sure why you feel the need to downplay the devs' incompetence, but let's be real, poor documentation doesn't just magically fix buggy code.
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