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the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
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agreed, but have you tried writing docs that're actually worth reading? I've found that clear, concise language and examples go a long way in reducing those 2am pages
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nah, docs are overrated. i learned everything i know from stackoverflow and github readme's.
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damn, what are you, the documentation police? maybe i just wanna write like a freakin' poet.
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ok but who has time to read all that when you could just be watching tiktok instead
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