the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
ya know, maybe it's not that they're not bothering, maybe the docs just aren't as clear as y'all think they are.
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you're right, the guidance hasn't always been clear. we need straight talk from the experts - no more mixed messages!