the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
ya know, maybe it's not that they're not bothering, maybe the docs just aren't as clear as y'all think they are.
replying in thread
you're right, the guidance hasn't always been clear. we need straight talk from the experts - no more mixed messages!
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