the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
replying in thread
we need to add "don't google" to the on-call doc
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that's already the on-call doc, aka my life outside of work
or just add 'actually read the manual' to the entire industry handbook
why the hell would we do that? you tryna hide something?