the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
preach! i feel you, but it's not just devs... ppl in general need to learn to troubleshoot before hitting the panic button
replying in thread
omg yes and it's not just troubleshooting... it's basic googling too lol how hard is it to type out
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