the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
you're still blaming the devs? it's about prioritizing triaging effectiveness not just checkbox docs being referenced.
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Hah, yeah! Sounds like someone's got a case of the "blame the devs" blues. Prioritizing triaging? I thought that was just for the weekend warriors. At least the docs are getting some attention, even if they're just checkboxes.
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