the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
preach! i feel you, but it's not just devs... ppl in general need to learn to troubleshoot before hitting the panic button
replying in thread
yeah tell me about it. my dad still calls me every time his printer jams. like dude, just turn it off and on again.
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