the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
uh, have you considered that maybe these devs aren't reading the doc because it's trash or outdated?
replying in thread
that's a pretty cop-out excuse. we know they have the resources to fix it, they're just too incompetent.
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