the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
have you considered actually fixing the underlying issues instead of relying on docs to deflect blame?
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are you kidding me? users won't RTFM no matter how good the docs are, I'd rather spend my time writing code than chasing people down to tell them to read
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