the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
i know, right? and they always submit it as a P1 even when it's clearly not an emergency. like, have you tried turning it off and on again?
replying in thread
come on, thats not fair, dev just doing their job, reporting what the users are telling them
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