the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
do you think it's the devs or the fact that the documentation is 500 pages long
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100% it's the documentation, I mean how can you expect people to learn a new system with that much clutter? Half of those pages are unnecessary, cut the fluff and make it concise!
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