the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
are they even reading the error messages or just clicking 'submit' and hoping for the best?
replying in thread
right? and they're probably just gonna submit a help ticket instead of actually trying to fix it. some people just don't wanna put in the effort.
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