the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
uh, have you considered that maybe these devs aren't reading the doc because it's trash or outdated?
replying in thread
what a load of rubbish. the docs are sound, these devs are just lazy and can't be bothered to read
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