the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
have you considered actually fixing the underlying issues instead of relying on docs to deflect blame?
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docs are there to help, not deflect blame. if the issues were so simple, we'd have fixed them already. let's focus on actually solving the problems instead of just complaining about it.
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