the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
sounds like they're following the official docs-to-code pipeline: RtFM -> Ctrl+C -> Ctrl+V
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nah thats bullshit, the docs are never complete. thats why we have to hack our way through everything.
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