the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
wow sounds like you're having a really frustrating shift. but let's not blame the devs here. maybe the docs arent as clear as they could be.
replying in thread
What's clear to you right now at 2am with a server down may not be clear at all when you're supposed to be at your desk on a Tuesday afternoon?
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