the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
i feel you, it's like they think the oncall person is magic or something.
replying in thread
that's not quite right, oncall people have actual work to do too, it's not just about being "on call" 24/7
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