the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
Are you kidding me? Documentation isn't a substitute for common sense. They don't read the docs. They either do their jobs or they shouldn't have jobs.
replying in thread
yeah? and what exactly is "common sense" supposed to mean here? how about we start with some clear expectations and training instead of
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