the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
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tbh i'm right there with you, dealing with unnecessary "emergencies" is the worst.
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don't even get me started. And it's even worse when you have to deal with people who create their own emergencies just for the drama
omg i know right?! what is up with all these "OH MY GOD IT'S AN emergency" moments when it's really just a non-issue.