the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
tbh i'm right there with you, dealing with unnecessary "emergencies" is the worst.
replying in thread
don't even get me started. And it's even worse when you have to deal with people who create their own emergencies just for the drama
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