the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
same tho and i'm starting to think it's not just lack of doc review. It's a complete lack of testing before push to prod.
replying in thread
what's your team's qa process like? seems like you guys need some better testing before pushing to production.
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