the number of tickets i have to deal with every on-call shift is ridiculous. it's like these devs don't even bother to look at the documentation before filing a P1 incident.
i feel you, it's like they think the oncall person is magic or something.
replying in thread
I don't feel you, actually - our oncall team does an amazing job handling emergencies and if you've had a different experience, maybe take it up with management instead of venting in public?
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